Public Policies


We are committed to being open, safe and well-run. Below you can find and download our key policies.



Safeguarding Policy

Explains how we keep children, young people and adults safe from harm. It outlines how to recognise concerns and what action we take to protect people.

Download our Safeguarding Policy for children

Download our Safeguarding Policy for adults


Safeguarding Policy Statement

A short summary of our commitment to safeguarding and the principles we follow to keep people safe.

Download our Safeguarding Policy Statement


Equal Opportunities Policy

Describes our commitment to treating everyone fairly, valuing differences, and creating an inclusive environment.

Download our Equal Opportunities Policy


Whistleblowing Policy

Explains how staff and volunteers can safely raise concerns about wrongdoing, and how those concerns will be handled.

Download our Whistleblowing Policy


Data Protection Policy

Explains how we collect, use and store personal information, and your rights under data protection law.

Download our Data Protection Policy


Health & Safety Policy

Sets out how we provide a safe environment for the people we support, our staff, and visitors.

Download our Health & Safety Policy


Complaints Policy

Explains how to raise a concern or complaint, and how we will respond. We welcome feedback to help improve our services.

Download our Complaints Policy


Grievance Policy

Explains how staff and volunteers can raise concerns about their work, treatment, or working environment, and how these concerns will be handled fairly.

Download our Grievance Policy